Termination of validity of the referral due to problems in the information system of the health care provider
The complainant informed the Ombudsman about the termination of validity of the referral the day before the specified examination. The Ombudsman found that the reason lies in communication problems between the contractor and the central system, more specifically with external software... more
Non-responsiveness of the centre for social work to the letters of a complainant in financial distress
An individual who contacts a centre for social work (CSD) for help due to material or social hardship has a right to expect that the CSD will respond to their requests and provide them with the necessary information, support, and assistance. The responsiveness of the CSD also creates... more
A legally recognised right cannot be limited beyond the law
In the opinion of the Human Rights Ombudsman of the Republic of Slovenia (Ombudsman), it is an interference with the provisions of Article 50 of the Constitution of the Republic of Slovenia if legal rights from public funds are interfered with, even if there would otherwise be valid... more
The Government should also reply to individuals’ letters
According to the Ombudsman, from the point of view of the principle of good governance, the government is also obliged to ensure adequate responsiveness and communication in relation to citizens, and it is also obliged to address their complaints. In the Ombudsman's experience, the body's... more
Unacceptable waiting times for the treatment of mental disorders in children and adolescents
One of the centres for social work turned to the Human Rights Ombudsman of the Republic of Slovenia (Ombudsman) with the warning that children and adolescents do not have appropriate access to psychosocial and psychiatric treatment. Centres for social work and educational institutions... more
Back 
