Non-payment of pocket money to a retirement home resident
The Ombudsman received a complaint from a resident of a retirement home, who informed him that she had not received pocket money for several months. The Ombudsman considered the complaint and found that the retirement home had unjustifiably interfered with the complainant's pocket money... more
After the Ombudsman's intervention, the Ministry of Defence of the Republic of Slovenia recognized the difficult life situation of the applicant and responded accordingly
The complainant approached the Ombudsman and requested help in extending the lease agreement for official lodgings owned by the Ministry of Defence. The Ombudsman intervened with the Ministry and they responded positively. Not only did they recognise the applicant’s distress in being a... more
Foreigners who cannot be deported from the country must be guaranteed access to social welfare services
Varuh je obravnaval pobudo tujca, ki je zaradi starosti in zdravstvenih razlogov potreboval nastanitev v socialnovarstvenem zavodu (domu za starejše). Ker gre za posameznika brez dohodkov in premoženja, je bilo navedeno možno le prek financiranja iz javnih sredstev, česar pa mu zaradi... more
Problems with accessing doctors due to electronic appointments
Pobudnica se je pritoževala, da njena mati, stara 77 let, ne zmore uporabljati informacijskega sistema IRIS, ki naj bi se uvajal v Zdravstvenem domu Ljubljana (ZD LJ). Pobudnica je menila, da je krivično in nepošteno do starejših, da se jim na tak način zmanjša dostopnost do zdravnika. ZD... more
Decisions on people’s rights must be comprehensible
Če odločitve o pravicah posameznikov niso obrazložene na način, da bi jih bilo mogoče razumeti in s tem omogočiti učinkovito vlaganje pravnih sredstev, to ni skladno z določbo 22. člena Ustave RS. Varuh je ministrstvo za delo, družino, socialne zadeve in enake možnosti prepričal, da se do... more
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