MNVP required an incomprehensibly long time to respond to the complainant's inquest
The Human Rights Ombudsman of the Republic of Slovenia (Ombudsman) determined violations of the principles of good administration in the actions of the Ministry of Natural Resources and Spatial Planning (MNVP). Namely, the Ministry replied to the complainant's letters dated 03/05/2023,... more
MOL issues an answer to the complainant only after the intervention by the Ombudsman
The Human Rights Ombudsman of the Republic of Slovenia (Ombudsman) determined violations of the principles of good administration in the actions of the Municipality of Ljubljana (MOL), specifically by the City Administration of MOL. Namely, it took over nine months (and only following the... more
Staffing problems at the Housing Inspectorate as well
The Ombudsman was contacted by the petitioner with complaints against the manager of a multi-apartment building regarding the selection of the contractor for the works and the need to inform the owners in advance. In her efforts, she addressed a number of authorities, including the... more
Missing call bells at the hospital
A complainant informed the Ombudsman of the Republic of Slovenia that there were no call bells in the hospital room. The Ombudsman warned the hospital that call bells were important. The hospital confirmed the complainant's statements, but later corrected its statements, stating that the... more
The non-responsiveness of the authorities indicates insufficient commitment to the regulation of the field of assisted living apartments
In her complaint, the complainant highlighted to the Ombudsman the unequal position of assisted living apartment tenants. According to her, in certain assisted living apartments, the possibility of providing services to tenants of assisted living apartments should be guaranteed, but not... more