Multi-year decision-making on debt cancellation is a violation of the principle of good governance
A complainant contacted the Ombudsman because of the calculation of rights from public funds and the lengthy decision-making by the Ministry of Labour, Family, Social Affairs and Equal Opportunities on her application for debt cancellation. The Ombudsman concluded that the MDDSZ had... more
The Ombudsman welcomes the upgrading of the information system regarding the right to parental allowance
A complainant applied for parental allowance and at the same time also submitted a request to extend her temporary residence permit in Slovenia. The CSD rejected her request for parental allowance, even though the first paragraph of Article 64 of the Parental Protection and Family... more
When you are no longer able to stay at home, the state must ensure the conditions for your survival by providing appropriate services
According to the Ombudsman of the Republic of Slovenia, it is contrary to the provisions of the Constitution of the Republic of Slovenia, which within the framework of the welfare state guarantees the right to social protection, namely under the same conditions to all those who urgently... more
Admission of a person to a protected ward cannot be done on the basis of the consent of his legal representative
The Ombudsman was made aware of a case where the CSD did not want to submit an application to the court for the admission of a person to the protected department of the social welfare institution, even though it assessed that the admission was absolutely necessary and was aware that the... more
Paying for a service you do not receive
If the user of the institutional care service is not enabled guaranteed means for at least basic subsistence during several days of pre-announced absence from the institution, in the opinion of the Ombudsman, there may be an infringement of the right from Article 50 of the Constitution of... more
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