The non-responsiveness of the authorities indicates insufficient commitment to the regulation of the field of assisted living apartments
In her complaint, the complainant highlighted to the Ombudsman the unequal position of assisted living apartment tenants. According to her, in certain assisted living apartments, the possibility of providing services to tenants of assisted living apartments should be guaranteed, but not... more
Delays persist in deciding on rights under the Act on the Social Inclusion of Persons with Disabilities
The Ombudsman notes that there are still delays in deciding appeals against decisions on rights under the Social Inclusion of Persons with Disabilities Act. The complainant, who turned to the Ombudsman in this regard, has been waiting for a decision for more than a year, and the ministry... more
The Ombudsman is critical of the unannounced visit of an expert doctor for a personal examination at home
The Ombudsman assessed the conduct of the Maribor Regional Unit of the Institute for Pension and Disability Insurance of Slovenia in the event of an unannounced visit to the complainant as a violation of the principle of good management. In addition, the Ombudsman found that in the case... more
Non-payment of pocket money to a retirement home resident
The Ombudsman received a complaint from a resident of a retirement home, who informed him that she had not received pocket money for several months. The Ombudsman considered the complaint and found that the retirement home had unjustifiably interfered with the complainant's pocket money... more
MDDSZ should consistently follow the principle of good management
The Ombudsman once again called on the MDDSZ to consistently follow the principle of good governance in the future and to ensure that individuals who contact the MDDSZ with questions, even without the Ombudsman's intervention, receive appropriate answers within a reasonable time. more
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