You can send a written complaint to the ombudsman by standard mail or by e-mail.
You can also arrange a personal consultation with the ombudsman or her colleagues. If you are unable to come to Ljubljana in person, you have a number of opportunities during the course of the year to meet him at an out of office consultation, in various locations around Slovenia.
You do not need legal assistance to submit a written complaint. The procedure is free and informal.
Simply fill out the form provided and remember to include your personal details and signature (the ombudsman cannot accept anonymous complaints). You can also send an e-mail to the info(at)varuh-rs.si, although owing to technical limitations that prevent the transmission of the complainant’s authentic signature, the Ombudsman’s staff will request that you subsequently sign the complaint, or that you send a signed hard copy by ordinary mail to the Ombudsman’s office.
The working language of the ombudsman is Slovene but you may submit your complaint in your own language if you do not speak Slovene.
Basic information on the work of the ombudsman, essential documents and other information can be obtained by calling the freephone number 080 15 30 or visiting the ombudsman’s website www.varuh-rs.si.