Natisni vsebino

General act on the manner of implementing Child's Advocacy

On the basis of Paragraph 6 of Article 25a of the Human Rights Ombudsman Act (official consolidated text – ZvarCP - UPB2, Official Gazette of the Republic of Slovenia [Uradni list RS], no. 69/17) the Human Rights Ombudsman of the Republic of Slovenia (hereinafter referred to as the Ombudsman) adopted the


Article 1
(subject matter and purpose)

This general act defines in detail the manner of implementing child advocacy, its organisation and the process of including the child in advocacy, and also the composition, tasks and method of work of the Expert Council that monitors the implementation of advocacy.

The purpose of advocacy is to provide professional assistance to a child when expressing his opinion in all proceedings and matters involving the child, and to forward the child’s opinion to the competent bodies and institutions deciding on the child’s rights and benefits.

Professional assistance includes psychosocial support for the child, discussions about their wishes, well-being and opinions, informing the child about proceedings and activities in a manner appropriate to their age and development, seeking the most suitable solution together with the child, and accompanying the child before bodies and institutions deciding about their rights and benefits.
In this act, the terms used in men's grammatical form are used as gender neutral.

Article 2
(organisation of advocacy)

Advocacy is organised in a network that provides equal access to an advocate for all children, regardless of where the child lives and with consideration of their potential special needs.

The network of children’s advocates (hereinafter referred to as advocate) is specified in more detail by the Ombudsman, based on the expressed needs for advocacy in individual areas.

The network of advocates consists of advocates and regional coordinators (hereinafter referred to as coordinators) who are appointed for each area. Coordinators operate in the following areas: Ljubljana and its surroundings, Gorenjska, Goriška, Notranjska, Karst and southern Primorska, Dolenjska with Posavje, Celje-Koroška and Zasavje, and the north-eastern part of Slovenia.

The tasks of coordinators and advocates are defined in more detail in the Child Advocacy Concept, which is defined and published by the Ombudsman.

All advocates and coordinators who comply with the conditions defined by law and this act shall be included on the list published on the
Ombudsman's website.

The Ombudsman shall issue to advocates and coordinators who are included in the list referred to in the preceding paragraph a record card with which they identify themselves when performing their duties.

Article 3
(scope of advocacy)

Child advocacy includes:

  • the development of the network of advocates;
  • organising and implementing training and examinations of candidates for advocates;
  • organising and implementing expert education and training of child advocates;
  • organising supervision and intervisions for advocates;
  • addressing written initiatives for the appointment of a child advocate and appointing an advocate;
  • meetings and discussions with the child and obtaining its opinion or statement;
  • monitoring and supervising the process of advocacy;
  • presenting the child's statement to parents, the court, the Social Work Centre (hereinafter referred to as CSD) or other bodies;
  • informing the interested public about child advocacy and organising and implementing presentations of child advocacy for the professional public.

Article 4
(meeting the conditions to become a coordinator)

A coordinator is a person who organises and manages advocacy cases in an individual area defined by the network of advocates.
The Ombudsman shall select a coordinator on the basis of a public call.

A person who meets the following conditions may be appointed coordinator:

  • is a citizen of the Republic of Slovenia,
  • has legal capacity;
  • has not been relieved of parental responsibility;
  • has not been convicted res judicata of an intentional criminal offence;
  • an indictment has not been filed against him for a deliberate criminal offence which is being prosecuted ex officio;
  • has completed at least short-cycle higher education;
  • has at least ten years of work experience in the field of working with children and parents;
  • has completed training for candidates for child advocates within one year of selection;
  • is a trustworthy person;
  • is prepared to cooperate with the Ombudsman regularly in the manner defined by the regulations in the field of advocacy and to attend training and further training courses organised by the Ombudsman;
  • has his own transport for field work;
  • there are no other reasons to doubt that the person would act in the best interests of a child.

The coordinator and the Ombudsman shall establish mutual rights and obligations by an agreement they conclude for a period of three years.

If the coordinator no longer fulfils the conditions referred to in the paragraph 3 of this Article, the Ombudsman shall resign from the agreement and dismiss him.

If the coordinator does not wish to, or can no longer perform, his duties, he shall immediately inform the Ombudsman in writing and conclude his work within three months or after the transfer of the tasks to the new coordinator.

The new coordinator shall work for a certain period under the guidance of a mentor, possibly of the previous coordinator. The mentor shall be appointed by the Ombudsman.

Article 5

A coordinator or advocate may not be a person whose impartiality and objectivity are in doubt due to prior direct or indirect involvement in the problem of a specific case.
A coordinator and an advocate may not participate in any procedure (e.g. an intervision, supervision) that deals with the case as per the previous paragraph.

Article 6
(tasks of the coordinator)

In particular, the coordinator must:

  • know the basic domestic and international standards concerning the protection of children’s rights;
  • know the rules governing child advocacy and realises them in the framework of his duties;
  • regularly cooperate with the Ombudsman throughout the course of a case;
  • monitor the work of advocates, give them information and consult them;
  • organise an introductory and final meeting with the child;
  • cooperate with parents, guardians or legal representatives of the child and institutions according to the needs in an individual case of advocacy;
  • together with the advocate, oversee the presentation of the child's opinion in procedures and matters in which the child is involved;
  • undertake other tasks defined in the Child Advocacy Concept.

Article 7
(selection of the advocate)

The Ombudsman shall select an advocate on the basis of a public call. The selection procedure for candidates for advocates shall be conducted by the selection board appointed by the Expert Council.

A candidate for an advocate who fulfils the conditions set out in Article 25b of the Human Rights Ombudsman Act, with the exception of the eighth indent of paragraph 2 of Article 25b of the Human Rights Ombudsman Act, shall be included in the procedure for training candidates for advocates on the basis of a positive opinion of the selection board.

The candidate shall be included in the list of advocates upon completion of the training, the successful completion of the first advocacy case and upon passing the examination for the advocate according to the programme and procedure determined by the Ombudsman on the proposal of the Expert Council.

The advocate shall work under the mentorship of the coordinator until he passes the examination for advocates. The advocate shall participate in two supervisions and two intervisions before being assigned the first case. A successfully completed first case is the basis for the preparation for the examination.

The advocate and the Ombudsman shall determine their mutual rights and obligations by a mutual agreement (hereinafter referred to as agreement with the advocate).

The Ombudsman shall regularly monitor the fulfilment of conditions for inclusion on the list of advocates.

An advocate who has not been active for at least two consecutive months or longer must attend two supervisions and two intervisions before being assigned a case.

An advocate who re-engages in advocacy after 18 months must attend part of the training according to the programme and procedure determined by the Ombudsman.

An advocate who has not actively participated in advocacy for more than three years may be placed on the list of advocates again in the manner specified in paragraph one of this article.

Article 8
(advocates’ tasks)

An advocate’s tasks shall include:

  • knowing the regulations governing the field of child advocacy;
  • according to the principles of advocacy, organising work and planning meetings with the child, of which he must keep records and report on them to the coordinator;
  • regularly participating in supervisions, intervisions and education in the field of advocacy provided by the Ombudsman;
  • after the final meeting with the child, preparing a final report on the course of advocacy;
  • when a case has been concluded, preparing, together with the coordinator, the presentation of the child's opinion in ongoing procedures, e.g. in court proceedings, CSD procedure, etc.  
  • The tasks of the advocate and the manner of his cooperation with other participants in advocacy cases are detailed in the Child Advocacy Concept.

Article 9
(regional intervision)

The purpose of the regional intervision (hereinafter referred to as intervision) is to exchange novelties in the field of child advocacy and current work experience of advocates in a particular area.

The intervision provides professional support to advocates, effective learning from colleagues' experience and own experience, mutual support and the dissemination of good practice.

Intervisions should be organised and managed by the coordinator usually every two months.

Article 10

The purpose of supervision is to ensure the quality of professional work, to analyse the contents and procedures of advocacy work in order to raise its quality, and to resolve issues, problems and ethical dilemmas.

The Ombudsman shall select a supervisor on the basis of a public call.

The supervisor must be licensed by the Social Chamber of Slovenia as a supervisor in social care.

Article 11
(Ethics Commission)

The Expert Council shall determine the Code of Ethical Principles of Advocacy, which shall be published on the Ombudsman's website.
Violations of the Code of Ethics shall be addressed by the Ethics Commission, which shall consist of five members of the Expert Council for a period of three years. The Ethics Commission shall regulate its work in detail by the Rules of Procedure.

Article 12
(procedure for appointing advocates)

Anyone may initiate the appointment by the Ombudsman of a child advocate (hereinafter referred to as the initiative).
If the Ombudsman considers that the initiative is unjustified, he shall notify the proposer in writing of the reasons for not appointing an advocate to the child.

If the Ombudsman considers that the initiative is justified, he shall start the procedure for obtaining the consent of the parents or legal representatives of the child.

The CSD or the court may itself obtain the consent of one or both parents or legal representatives.

If the consent of both of the parents or legal representatives is not obtained, the Ombudsman shall propose to the competent CSD or court that it appoint an advocate from the list of advocates by a decision.

If the CSD or court refuses to appoint an advocate to a child, the Ombudsman may ask for an explanation of how the child's right to express his opinion will be ensured in the procedure.

When the Ombudsman obtains the basis for appointing an advocate (consent, decision), he shall appoint the most appropriate advocate to the child.

The Ombudsman shall inform the competent CSD or court of the appointment of an advocate in all cases if he considers the appointment necessary to protect the child's best interests.

If the child reaches the age of 18 during the period of advocacy, the advocate shall continue to work until the completion of the assigned task if the adolescent agrees.

Article 13
(introductory meeting)

The coordinator shall organise introductory meetings, to which he should usually invite the child, parents or legal representatives, and he may also invite a representative of the institution that initiated the appointment of an advocate.
The introductory meeting is intended to inform the child and parents about the advocate and coordinator, the method of work, the precise definition of tasks and objectives, and to arrange when and where meetings will normally be held.

Article 14
(meetings of the advocate and the child)

The advocate shall meet the child at the agreed place, and in an informal conversation, adapted to the child’s age and maturity, present to him the purpose of advocacy and the method of determining his wishes and needs.

If several advocates are working for children of the same family, they should usually arrange for meetings at the same times and for joint transport.

The advocate and child should usually meet once a week. The total number of meetings depends on the case, but generally no more than ten meetings should be held.

Article 15
(reporting violence against the child)

If in a meeting the advocate learns that a child has been subject to, or is subject to violence or witnessing violence, the advocate must immediately inform the competent CSD and coordinator in writing.

Article 16
(reports of the advocate)

The advocate should prepare a report after each meeting with the child, about which he informs the coordinator, who passes it to the Ombudsman.

The advocate's report on the meeting must not contain personal information. Instead, codes and initials must be used; names of institutions, places, etc. must be omitted.
Documents and other information about an advocacy case may be sent by post only or from personal electronic mailboxes.

Article 17
(statement of the child)

Giving a statement is a child's right, not an obligation.

The advocate shall inform the child about his possibilities regarding the statement and about its importance for decision making in the procedure and the case. The advocate must verify that the child understands what is written in the statement.

In the statement, the child expresses his thoughts, feelings, desires, views and attitudes or experiences about persons, events, circumstances and processes that he perceives as important in his life and that affect his feelings or position.

The advocate must respect the child's decision on whether to forward the statement and to whom. The advocate must inform the child that he will do everything in his power to make the statement available to the competent institutions. The advocate must explain to the child that the child’s opinion will not necessarily affect the final decision.

The child should formulate the statement and sign it in the presence of the advocate. The child shall not take the statement home, or other records or drawings created at meetings.

At the final meeting, the child's statement is to be given orally to the parents or legal representatives if the child so wishes. The original copy of the child's statement shall be kept by the Ombudsman.

If the child wishes, the statement shall be sent or presented to other persons and bodies.

Article 18
(confidentiality of the procedure and preservation of documentary material)

Advocates shall consider the value and source of received information (e.g. information, reports and statements) in the advocacy procedure and not disclose them without proper authorisation, unless there is a legal or professional obligation to do so.

Advocates may not use information for any personal benefit or in any manner that is contrary to law or that would prejudice the legitimate and ethical objectives of advocacy.

The coordinator and the advocate may keep only those individual records of events and actions that are important for the successful performance of their work.

The coordinator and the advocate shall be personally responsible for the careful protection of records when they are no longer needed for a case.

The archive of cases of child advocacy shall be kept by the Ombudsman according to regulations.

Article 19
(conclusion of an advocacy case)

The decision to conclude the case shall be taken by the advocate and the coordinator in agreement.

In all cases, the advocate must write a final report, which must be attached to the child's statement.

The Ombudsman shall send a copy of the child's statement and advocate's report and the coordinator's report to the authority that conducts the procedure, whereupon the advocacy procedure should usually end.

Article 20
(Expert Council)

The Expert Council is the body of the Ombudsman and is responsible for the realisation of the child advocacy.

The Expert Council shall be composed of all coordinators, two representatives of the Ombudsman, two representatives of advocates and five representatives of the professional public and non-governmental organisations, which the Ombudsman selects on the basis of a public invitation to participate.

If necessary, the Expert Council may form individual working bodies, and define their tasks and term of office.
The Expert Council shall be led by the Deputy Ombudsman responsible for the protection of children’s rights.
Depending on the content of a convened meeting, the Expert Council or its working bodies may invite representatives of state bodies and non-governmental organisations and independent experts in the field of child rights to attend their meeting.
The Expert Council shall regulate its work in more detail by the rules of procedure adopted with the consent of the Ombudsman.
The Ombudsman shall provide for the performance of professional and administrative technical tasks for the Expert Council.  
The term of office of the Expert Council shall be three years. The term of office shall begin with a constitutive session.

Article 21
(tasks of the Expert Council)

The tasks of the Expert Council are in particular:

  • addressing the conceptual and organisational issues of implementing child advocacy;
  • formulating positions or proposals for resolving general issues concerning the realisation of children’s rights in the field of advocacy;
  • addressing individual issues in the field of advocacy, which the Ombudsman asks it to consider;
  • addressing the broader professional issues of advocates, coordinators and supervisors and the development of common positions;
  • addressing concrete initiatives that raise general questions, but only in anonymous form;
  • proposing contents for advocate training to the Ombudsman and participate in training;
  • formulating proposals for the programme and process of training and examining advocates;
  • planning promotional activities for advocacy.

Article 22
(publicity of the work of the Expert Council)

The publicity of the work of the Expert Council shall be ensured in particular by the publication of its views and proposals on the Ombudsman's website, but also in other usual ways.    

Article 23
(financing of advocacy)

Funding for advocacy shall be provided from the budget of the Ombudsman. A record of the costs of advocacy shall be kept on a special budget line of the Ombudsman.

The Ombudsman shall separately present and explain the costs of advocacy in the annual report on his work.

The scope and amount of funds spent on implementing other activities and purposes within the framework of child advocacy are detailed in the Ombudsman’s Financial Plan.

Article 24
(recompense for participants in advocacy)

The work of advocates and coordinators is honourable and voluntary, but they shall be recompensed and reimbursed for travel expenses in the amount that applies to civil servants.

An advocate shall be entitled to receive 4.5 points. The remuneration covers preparation for meeting with the child, the implementation of the meeting, participation in an advocacy case at various institutions and the preparation of the meeting report or other activities undertaken.

The coordinator shall be entitled to 4.5 points for the introductory meeting, 4.5 points for the final meeting and 1.5 points for each meeting with the child.

For continuous availability and responsiveness to parents' and institutions' initiatives, participation in intervisions, the coverage of telephone costs, copying of documents and other material costs, the coordinator shall be entitled to monthly remuneration of 8 points, for organising and managing an intervision 5 points, for being a mentor to an advocate 5 points and for possible additional obligations (participation in team meetings, court orders) 4.5 points.

For implemented supervision, supervisors shall receive 6.7 points per pedagogic hour.

Members of the Expert Council and members of its working bodies are entitled to the reimbursement of travel expenses for participation in meetings. The expert tasks performed within the working bodies referred to in paragraph 3 of Article 20 are valued at 1.2 points per hour.

All amounts in this article, except travel expenses which are accounted in net amounts, are gross; they may be changed by the Ombudsman within the annual Ombudsman financial plan for advocacy.

Advocates, coordinators, supervisors and members of the Expert Council shall submit a request for the reimbursement of travel expenses and payment of the reward for their work within three months after an individual event.
The value of a point referred to in this Article is 10.00 EUR gross.

Article 25
(transitional provision)

The Ombudsman shall publish a public invitation for the appointment of members of the Expert Council within 30 days of the entry into force of this Act.

Article 26
(final provision)

This General Act shall enter into force on the fifteenth day following its publication in the Official Gazette of the Republic of Slovenia.

Vlasta Nussdorfer
Human Rights Ombudsman

In Ljubljana, 27 June 2018.

(Uradni list RS, št. 44/18 z dne 29. 6. 2018)

Na podlagi šestega odstavka 25.a člena Zakona o Varuhu človekovih pravic (uradno prečiščeno besedilo – ZvarCP – UPB2, Uradni list RS, št. 69/17) je Varuh človekovih pravic Republike Slovenije (v nadaljnjem besedilu: Varuh) sprejel

S P L O Š N I   A K T

o načinu izvajanja zagovorništva otrok, organizaciji zagovorništva, vključitvi otroka v zagovorništvo ter nalogah, sestavi in načinu dela strokovnega sveta

1. člen
(predmet in namen)

S tem splošnim aktom so podrobneje določeni način izvajanja zagovorništva otrok, njegova organizacija in postopek vključitve otroka v zagovorništvo, kakor tudi sestava, naloge in način dela strokovnega sveta, ki spremlja uresničevanje zagovorništva.
Namen zagovorništva je nudenje strokovne pomoči otroku, da izrazi svoje mnenje v vseh postopkih in zadevah, v katerih je udeležen ter posredovanje mnenja otroka pristojnim organom in institucijam, ki odločajo o njegovih pravicah in koristih.
Strokovna pomoč vključuje psihosocialno podporo otroku, pogovore o njegovih željah, počutju in mnenju, seznanjanje otroka s postopki in dejavnostmi na način, razumljiv njegovi starosti in razvoju, iskanje najbolj primerne rešitve skupaj z otrokom ter spremljanje otroka pred organi in institucijami, ki odločajo o njegovih pravicah in koristih.
V tem aktu uporabljeni izrazi v moški slovnični obliki so uporabljeni kot spolno nevtralni.

2. člen
(organizacija zagovorništva)

Zagovorništvo je organizirano v mreži, ki zagotavlja enak dostop do zagovornika vsem otrokom, ne glede na kraj, kjer prebivajo, upoštevajoč tudi njihove morebitne posebne potrebe.

Mrežo zagovornikov otrok (v nadaljnjem besedilu: zagovornik) podrobneje določi Varuh, upoštevajoč tudi že izkazane potrebe po zagovorništvu na posameznih območjih.

Mrežo zagovornikov sestavljajo zagovorniki in območni koordinatorji (v nadaljnjem besedilu: koordinatorji), ki so postavljeni za posamezno območje. Koordinatorji delujejo na območjih: Ljubljane z okolico, Gorenjske, Goriške, Notranjske, Krasa in južne Primorske, Dolenjske s Posavjem, Celjsko-Koroške in Zasavja ter severovzhodnega dela Slovenije.

Naloge koordinatorjev in zagovornikov so podrobneje opredeljene v Konceptu zagovorništva otrok, ki ga določi in javno objavi Varuh.
Vsi zagovorniki in koordinatorji, ki izpolnjujejo z zakonom in s tem aktom določene pogoje, se uvrstijo na seznam, ki je objavljen na spletni strani Varuha.

Zagovornikom in koordinatorjem, ki so uvrščeni na seznam iz prejšnjega odstavka, izda Varuh evidenčno izkaznico, s katero se izkazujejo pri opravljanju svojih nalog.

3. člen
(obseg zagovorništva)

Zagovorništvo otrok obsega:

  • razvijanje mreže zagovornikov;
  • organizacijo in izvedbo usposabljanja in preizkus znanja za kandidate za zagovornike;
  • organizacijo in izvedbo strokovnega izpopolnjevanja in usposabljanja zagovornikov otrok;
  • organizacijo supervizij in intervizij za zagovornike;
  • obravnavo pisnih pobud za postavitev zagovornika otroka in postavitev zagovornika;
  • srečanja in pogovore z otrokom ter pridobitev njegovega mnenja oziroma izjave;
  • spremljanje in nadzor poteka zagovorništva;
  • predstavitev otrokove izjave staršem, sodišču, centru za socialno delo (v nadaljnjem besedilu: CSD) ali drugim organom;
  • informiranje zainteresirane javnosti o zagovorništvu otrok in organizacijo ter izvedbo predstavitev zagovorništva otrok za strokovno javnost.

4. člen

(izpolnjevanje pogojev za koordinatorja)

Koordinator je oseba, ki organizira in vodi primere zagovorništva na posameznem območju, določenem z mrežo zagovornikov.
Varuh izbere koordinatorja na podlagi javnega poziva.
Za koordinatorja je lahko izbrana oseba, ki:

  • je državljan Republike Slovenije;
  • je poslovno sposobna;
  • ji ni odvzeta starševska skrb;
  • ni bila pravnomočno obsojena zaradi naklepnega kaznivega dejanja;
  • zoper njo ni bila vložena pravnomočna obtožnica zaradi naklepnega kaznivega dejanja, ki se preganja po uradni dolžnosti;
  • ima končano najmanj višješolsko izobrazbo;
  • ima najmanj 10 let delovnih izkušenj na področju dela z otroki in starši;
  • je opravila usposabljanje za kandidate za zagovornike otrok v roku enega leta od izbire;
  • je zaupanja vredna oseba;
  • je pripravljena redno sodelovati z Varuhom na način, kot določajo predpisi s področja zagovorništva ter se udeleževati izpopolnjevanja in usposabljanja, ki ga ta organizira;
  • ima zagotovljen lasten prevoz za terensko delo;
  • ni drugih zadržkov, ki bi vzbujali dvom, da bo delovala v največjo korist otrok.

Koordinator in Varuh določita medsebojne pravice in obveznosti z dogovorom, ki ga skleneta za obdobje treh let.
Če koordinator ne izpolnjuje več pogojev iz tretjega odstavka tega člena, Varuh odstopi od dogovora in ga razreši.
Če koordinator ne želi ali ne more več opravljati svojih nalog, o tem takoj pisno obvesti Varuha in svoje delo zaključi v roku treh mesecev oziroma po predaji nalog novemu koordinatorju.
Novi koordinator deluje določen čas pod vodstvom mentorja, po možnosti prejšnjega koordinatorja. Mentorja določi Varuh.

5. člen

Koordinator ali zagovornik ne more biti oseba, pri kateri se zaradi predhodne neposredne ali posredne vpletenosti v problematiko konkretnega primera pojavi dvom v njegovo nepristranskost in objektivnost.
Koordinator in zagovornik ne smeta sodelovati v nobenem postopku (npr. intervizija, supervizija), ki obravnava primer iz prejšnjega odstavka.

6. člen
(naloge koordinatorja)

Koordinator zlasti:

  • pozna temeljne domače in mednarodne standarde varovanja otrokovih pravic;
  • pozna predpise, ki urejajo zagovorništvo otrok in jih uresničuje v okviru svojih nalog;
  • redno sodeluje z Varuhom ves čas poteka primera;
  • spremlja delo zagovornika, mu daje informacije in se z njim posvetuje;
  • organizira uvodno in zaključno srečanje z otrokom;
  • sodeluje s starši, skrbniki ali zakonitimi zastopniki otroka ter institucijami glede na potrebe v posameznem primeru zagovorništva;
  • skupaj z zagovornikom skrbi za predstavljanje otrokovega mnenja v postopkih in zadevah, v katerih je udeležen otrok;
  • izvaja druge naloge, določene v Konceptu zagovorništva otrok.

7. člen
(izbira zagovornika)

Zagovornika izbere Varuh na podlagi javnega poziva. Postopek izbire kandidatov za zagovornike vodi izbirna komisija, ki jo imenuje Strokovni svet.

Kandidata za zagovornika, ki izpolnjuje pogoje iz 25.b člena ZVarCP, z izjemo osme alineje drugega odstavka 25b. člena ZVarCP, se na podlagi pozitivnega mnenja izbirne komisije vključi v postopek usposabljanja kandidatov za zagovornike.

Kandidat se uvrsti na seznam zagovornikov po opravljenem usposabljanju, uspešno zaključenem prvem primeru zagovorništva in opravljenemu preizkusu znanja za zagovornika po programu in postopku, ki ga določi Varuh na predlog Strokovnega sveta.

Zagovornik deluje pod mentorstvom koordinatorja do opravljenega izpita za zagovornike. Zagovornik se pred dodelitvijo prvega primera udeleži dveh supervizij in dveh intervizij. Uspešno zaključen prvi primer je podlaga za pripravo izpitne naloge.

Zagovornik in Varuh določita medsebojne pravice in obveznosti z dogovorom (v nadaljnjem besedilu: dogovor z zagovornikom).

Varuh redno preverja izpolnjevanje pogojev za uvrstitev na seznam zagovornikov.

Zagovornik, ki ni bil aktiven najmanj dva zaporedna meseca ali dlje, se mora pred dodelitvijo primera udeležiti dveh supervizij in dveh intervizij.

Zagovornik, ki se po preteku 18 mesecev ponovno vključi v zagovorništvo, se mora udeležiti dela usposabljanja po programu in postopku, ki ga določi Varuh.

Zagovornik, ki več kot tri leta ni aktivno sodeloval v zagovorništvu, se lahko ponovno uvrsti na seznam zagovornikov na način, določen v prvem odstavku tega člena.

8. člen
(naloge zagovornika)

Naloge zagovornika so:

  • pozna predpise, ki urejajo področje zagovorništva otrok;
  • v skladu z načeli zagovorništva organizira delo in načrtuje srečanja z otrokom, ki jih sproti zabeleži in o njih poroča koordinatorju;
  • se redno udeležuje supervizij, intervizij in izobraževanj, ki jih na področju zagovorništva organizira Varuh;
  • po zaključnem srečanju izdela zaključno poročilo o poteku primera zagovorništva;
  • po zaključku primera skupaj s koordinatorjem skrbi za predstavljanje otrokovega mnenja v postopkih, ki še potekajo, npr. v sodnem postopku, postopku na CSD ipd.

Naloge zagovornika in način njegovega sodelovanja z drugimi udeleženci v zagovorništvu so podrobneje določeni v Konceptu zagovorništva otrok.

9. člen
(območna intervizija)

Namen območne intervizije (v nadaljnjem besedilu: intervizija) je izmenjava novosti s področja zagovorništva otrok in aktualnih delovnih izkušenj zagovornikov na posameznem območju.
Intervizija omogoča zagovornikom strokovno podporo, učinkovito učenje iz izkušenj kolegov ter lastnih izkušenj, medsebojno nudenje podpore ter širjenje primerov dobre prakse.
Intervizijo organizira in vodi koordinator praviloma na dva meseca.

10. člen

Namen supervizije je zagotavljanje kakovosti strokovnega dela, refleksije vsebin in postopkov zagovorniškega dela za povečanje njegove kakovosti in razreševanje vprašanj, stisk ter etičnih dilem.
Supervizorja izbere Varuh na podlagi javnega poziva.
Supervizor mora imeti licenco Socialne zbornice Slovenije za supervizorja v socialnem varstvu.

11. člen
(etična komisija)

Strokovni svet določi Kodeks etičnih načel zagovorništva, ki se objavi na spletni strani Varuha.
Kršitve Etičnega kodeksa obravnava Etična komisija, ki je sestavljena iz petih članov Strokovnega sveta za dobo treh let. Etična komisija podrobneje uredi svoje delo s poslovnikom.

12. člen
(postopek postavitve zagovornika)

Pobudo za postavitev zagovornika otroku (v nadaljnjem besedilu: pobuda) lahko Varuhu poda vsakdo.
Če Varuh oceni, da pobuda ni utemeljena, pobudnika pisno obvesti o razlogih, zakaj otroku ne bo postavljen zagovornik.
Če Varuh oceni, da je pobuda utemeljena, začne postopek za pridobitev soglasja staršev ali zakonitih zastopnikov otroka.
CSD ali sodišče lahko sama pridobita soglasje enega ali obeh staršev oziroma zakonitih zastopnikov.
Če soglasje obeh staršev ali zakonitih zastopnikov ni pridobljeno, Varuh predlaga pristojnemu CSD ali sodišču, da postavi zagovornika z odločbo ali sklepom s seznama zagovornikov.
Če se CSD ali sodišče ne strinjata s postavitvijo zagovornika otroku, Varuh lahko zaprosi za pojasnilo, kako bo v postopku zagotovljena pravica otroka, da izrazi svoje mnenje.
Ko Varuh pridobi podlago za postavitev zagovornika (soglasje, odločba ali sklep), določi otroku najustreznejšega zagovornika.
Varuh o postavitvi zagovornika otroku seznani pristojni CSD ali sodišče v vseh primerih, če presodi, da je to potrebno zaradi varovanja koristi otroka.
Če v času izvajanja zagovorništva otrok dopolni 18 let, zagovornik nadaljuje z delom do zaključka postavljene naloge, če mladostnik s tem soglaša.

13. člen
(uvodno srečanje)

Koordinator organizira uvodno srečanje, na katerega praviloma povabi otroka, starše oziroma zakonite zastopnike, lahko pa tudi predstavnika institucije, ki je pobudnik za postavitev zagovornika.
Uvodno srečanje je namenjeno seznanitvi otroka in staršev z zagovornikom in koordinatorjem, načinom dela, natančni opredelitvi nalog in ciljev ter dogovoru, kdaj in kje bodo praviloma potekala srečanja.

14. člen
(srečanja zagovornika in otroka)

Zagovornik se z otrokom sreča na dogovorjenem kraju in mu v neformalnem pogovoru, ki je prilagojen njegovi starosti in zrelosti, predstavi namen zagovorništva in način ugotavljanja njegovih želja in potreb.
V primeru, da je otrokom v isti družini postavljenih več zagovornikov, se ti praviloma dogovarjajo za srečanja ob enakih terminih ter za skupni prevoz.
Zagovornik in otrok se praviloma srečujeta enkrat tedensko. Število vseh srečanj je odvisno od primera, vendar praviloma ne več kot deset srečanj.

15. člen
(prijava nasilja nad otrokom)

Če zagovornik na srečanju z otrokom izve, da se je ali se še vedno nad otrokom izvaja nasilje ali da je otrok priča nasilju, je dolžan o tem takoj pisno obvestiti pristojni CSD in koordinatorja.

16. člen

(poročila zagovornika)

Zagovornik po vsakem srečanju z otrokom pripravi poročilo, s katerim seznani koordinatorja, ta pa ga posreduje Varuhu.
Poročilo zagovornika o srečanju ne vsebuje osebnih podatkov. Namesto njih se uporabljajo šifre, inicialke, izpusti se imena institucij, krajev itd.
Dokumenti in druge informacije o zagovorniškem primeru se lahko pošiljajo izključno po pošti ali iz osebnih elektronskih predalov.

17. člen
(izjava otroka)

Podajanje izjave je otrokova pravica in ne dolžnost.
Zagovornik otroka seznani o njegovih možnostih glede izjave ter o njenem pomenu za odločitev v postopku in zadevi. Zagovornik preveri, če otrok razume zapisano v izjavi.
Z izjavo otrok izpove svoje misli, čustva, želje, poglede in stališča oziroma doživljanje glede oseb, dogodkov, okoliščin in postopkov, ki jih zaznava kot pomembne v svojem življenju in vplivajo na njegovo počutje ali položaj.
Otrokovo odločitev, ali se izjavo posreduje naprej in komu, mora zagovornik spoštovati. Zagovornik otroka seznani, da bo naredil vse, kar je v njegovi moči, da bo izjava posredovana pristojnim institucijam. Otroku mora zagovornik pojasniti, da njegovo mnenje ne bo nujno vplivalo na končno odločitev.
Otrok oblikuje izjavo in jo podpiše v navzočnosti zagovornika. Otrok izjave ne nosi domov, kot tudi ne drugih zapisov ali risbic, nastalih na srečanjih.
Na zaključnem srečanju se z izjavo otroka ustno seznani starše oziroma zakonite zastopnike, če otrok tako želi. Originalni izvod izjave otroka hrani Varuh.
Če otrok želi, se izjava pošlje ali predstavi tudi drugim osebam in organom.

18. člen
(zaupnost postopka in hramba dokumentarnega gradiva)

Zagovorniki upoštevajo vrednost in izvor prejetih informacij (npr. informacije, poročila in izjave) v postopku zagovorništva in jih ne razkrivajo brez ustreznega pooblastila, razen če obstaja pravna ali strokovna obveza.
Zagovorniki ne uporabljajo informacij za kakršnokoli osebno korist ali na kakršenkoli način, ki bi bil v nasprotju z zakonom ali bi škodoval upravičenim in etičnim ciljem zagovorništva.
Koordinator in zagovornik smeta hraniti le posamezne zapise o dogodkih in dejanjih, ki so pomembni za uspešno opravljanje njunega dela.
Koordinator in zagovornik sta osebno odgovorna za skrbno varovanje zapisov, ko le-ti niso več potrebni za vodenje primera.
Arhiv o primerih zagovorništva otrok v skladu s predpisi vodi Varuh.

19. člen
(zaključek primera zagovorništva)

Odločitev o zaključku primera sprejmeta zagovornik in koordinator v dogovoru.
V vseh primerih zagovornik napiše zaključno poročilo, ki ga priloži izjavi otroka.
Varuh kopijo prejete izjave otroka in poročilo zagovornika ter poročilo koordinatorja pošlje organu, ki vodi postopek, s čimer je postopek zagovorništva praviloma končan.

20. člen
(strokovni svet)

Strokovni svet je organ Varuha in skrbi za uresničevanje zagovorništva otrok.
Strokovni svet sestavljajo vsi koordinatorji, dva predstavnika Varuha, dva predstavnika zagovornikov ter pet predstavnikov strokovne javnosti in nevladnih organizacij, ki jih Varuh izbere na podlagi javnega povabila k sodelovanju.
Strokovni svet lahko po potrebi oblikuje posamezna delovna telesa, ki jim določi naloge in mandat.
Strokovni svet vodi namestnik varuha, pristojen za varstvo otrokovih pravic.
Glede na vsebino sklicane seje lahko strokovni svet ali njegova delovna telesa na svojo sejo povabijo predstavnike državnih organov in nevladnih organizacij ter neodvisne strokovnjake s področja otrokovih pravic.
Strokovni svet svoje delo podrobneje uredi s poslovnikom, ki ga sprejme s soglasjem Varuha.
Opravljanje strokovnih in administrativno tehničnih dela za strokovni svet zagotavlja Varuh.
Mandat strokovnega sveta je tri leta. Mandat začne teči od konstitutivne seje.

21. člen
(naloge strokovnega sveta)

Naloge strokovnega sveta so zlasti:

  • obravnavanje konceptualnih in organizacijskih vprašanj izvajanja zagovorništva otrok;
  • oblikovanje stališč ali predlogov reševanja splošnih vprašanj uresničevanja otrokovih pravic na področju zagovorništva;
  • obravnavanje posameznih vprašanj na področju zagovorništva, ki jih nanj naslovi Varuh;
  • obravnavanje širših strokovnih vprašanj zagovornikov, koordinatorjev in supervizorjev ter oblikovanje skupnih stališč;
  • obravnavanje konkretnih pobud, ki odpirajo splošna vprašanja, vendar le v anonimizirani obliki;
  • predlaga Varuhu vsebine za usposabljanja zagovornikov in sodeluje na izobraževanjih;
  • oblikovanje predlogov programa in postopka usposabljanja ter preizkusa znanja zagovornikov;
  • načrtovanje promocijskih aktivnosti zagovorništva.

22. člen
(javnost dela strokovnega sveta)

Javnost dela strokovnega sveta se zagotavlja zlasti z objavo njegovih stališč in predlogov na spletni strani Varuha, lahko pa tudi na druge običajne načine.

23. člen
(financiranje zagovorništva)

Sredstva za izvajanje zagovorništva se zagotavljajo iz proračunskih sredstev Varuha. Evidenca stroškov zagovorništva se vodi na posebni proračunski postavki Varuha.
Stroške zagovorništva Varuh posebej prikaže in obrazloži v letnem poročilu o svojem delu.
Obseg in višina porabe sredstev za izvedbo drugih dejavnosti in namenov v okviru zagovorništva otrok sta podrobneje določena v finančnem načrtu Varuha.

24. člen
(nagrade udeležencem zagovorništva)

Delo zagovornikov in koordinatorjev je častno in prostovoljno, pripadata pa jim nagrada in povrnitev potnih stroškov v višini, kot velja za javne uslužbence.

Zagovorniku pripada nagrada v višini 4,5 točke. Nagrada obsega pripravo na srečanje z otrokom, izvedbo srečanja, udeležbo v okviru zagovorniškega primera na različnih institucijah in zapis poročila o srečanju oziroma drugi opravljeni dejavnosti.
Koordinatorju pripada nagrada za uvodno srečanje 4,5 točke, za zaključno srečanje 4,5 točke, za vsako srečanje z otrokom pa 1,5 točke.

Za stalno dosegljivost in odzivnost na pobude staršev in institucij, udeležbo na intervizijah, kritje stroškov telefona, kopiranja dokumentov in drugih materialnih stroškov pripada koordinatorju mesečna nagrada 8 točk, za organizacijo in vodenje intervizije 5 točk, za mentorstvo zagovorniku 5 točk in za morebitne dodatne obveznosti (udeležba na timskih sestankih, sodnih narokih) 4,5 točke.

Supervizorjem pripada plačilo za opravljeno supervizijo v višini 6,7 točke za pedagoško uro.

Člani strokovnega sveta in člani njegovih delovnih teles imajo pravico do povrnitve potnih stroškov za udeležbo na seji. Strokovne naloge, opravljene v okviru delovnih teles iz tretjega odstavka 20. člena, so ovrednotene v višini 1,2 točke za uro.
Vse vrednosti iz tega člena, razen potnih stroškov, ki se obračunavajo v neto znesku, so določene v bruto vrednosti, njihove spremembe pa lahko Varuh uveljavi z letnim finančnim načrtom Varuha za zagovorništvo.

Zagovorniki, koordinatorji, supervizorji in člani strokovnega sveta najpozneje v treh mesecih po posameznem dogodku vložijo zahtevek za povrnitev potnih stroškov in izplačilo nagrade za opravljeno delo.
Vrednost točke iz tega člena je 10,00 EUR bruto.

25. člen
(prehodna določba)

Varuh objavi javno povabilo za imenovanje članov strokovnega sveta v roku 30 dni od uveljavitve tega akta.

26. člen
(končna določba)

Ta splošni akt začne veljati petnajsti dan po objavi v Uradnem listu Republike Slovenije.
Št. 0101-8/2018-1-DOL

Ljubljana, 27. junija 2018

Vlasta Nussdorfer l.r.
varuhinja človekovih pravic

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