MPs adopted the seventh annual ombudsman report for 2001, in which the state is accused of not being sensitive enough to the misery of the people and of having bad co-ordination in the work of government and individual ministries. During Thursday's session, the parliament also adopted a special recommendation for some measures to improve the work of state bodies.
The recommendation, given by the relevant parliamentary interior affairs committee, touches on legal security, limitations of personal liberty, judicial and police procedures and administration.

The parliament also called on the government to ensure the minimal standards in accommodation and medical care for prisoners, the accommodation of illegal immigrants, as well as a more efficient way of dealing with court backlogs.

The Interior Ministry was asked to draft different complaint procedures, as the existing system does not have the sufficient trust, according to the MPs.

Slovenia's Ombudsman Matjaz Hanzek explained to the parliament that the report has pointed to the fact that the people are not acquainted enough with their own rights and are lost in an untransparent entanglement of state institutions, which makes them feel powerless.

Marginalized groups, for instance children, students, the Roma, the poor or refugees rarely seek help and protection at the ombudsman's office. That does not mean that their rights are not violated, said Hanzek, but only that they are not aware of their rights, that they are not familiar with complaint instruments, or they are afraid to complain and do not trust society.

The ombudsman has noticed too little tolerance toward the different in Slovenia. The report, presented to the Speaker of Parliament Borut Pahor already on 16 July, also established that the state and the individual are in an unequal position. Court procedures are extremely time consuming, and so are administrative procedures, and the institutions have a number of excuses for delays, while the individual is granted no excuse, according to Hanzek.

Hanzek also pointed out the problems of prisoners and foreigners, putting an emphasis on the violation of rights of the "erased" - citizens of former Yugoslavian republics that have been stricken out of the permanent population register after Slovenia's independence and hold no status.

The ombudsman's report was backed by all deputy factions, nevertheless, some criticism did come up in the three-hour debate. Janez Drobnic of New Slovenia (NSi) assessed that the ombudsman got carried away somewhat in some areas, for example in stressing the issue of denationalised apartments, gay rights, getting citizenship and temporary residence, and the right of the Roma to be elected in municipal councils.